Frequently Asked Questions
What products do you offer?
We offer Sun Bum. Current availability, product details, options, and prices are shown on each product page.
Do you offer free shipping?
Yes. Standard shipping for U.S. orders is free.
How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
How can I track my order?
When tracking is available, it is sent using the contact information provided at checkout.
Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
Who pays return shipping?
Sunbem pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
How can I contact you?
Email Support@Sunbem.shop, call 6027378067, or write to 360 9th St, Huntington Beach, California, 92648, United States.
Merchant Information
Business name: Sunbem
Brand name: Sunbem
Email: Support@Sunbem.shop
Phone: 6027378067
Physical address: 360 9th St, Huntington Beach, California, 92648, United States